Privacy Policy for Oxen Cab
At Oxen Cab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website or mobile application.
1. Information We Collect
We collect certain information when you use our platform, create an account, make a booking, or interact with our services. This may include:
- Personal Information: Name, email address, phone number, pickup/drop details, and contact information.
- Payment Information: Credit/debit card details, UPI information, and billing address, securely processed through trusted payment gateways.
- Technical & Usage Data: IP address, browser type, device details, operating system, pages visited, and time spent on our website or app.
2. How We Use Your Information
We use your information for the following purposes:
- To process ride bookings and provide transportation services efficiently.
- To improve user experience and customize offers or promotions.
- To send booking confirmations, ride updates, service notifications, and promotional communications (you may opt out at any time).
- To detect and prevent fraudulent transactions or misuse of our services.
- To comply with legal obligations and regulatory requirements.
3. Cookies & Tracking Technologies
Oxen Cab uses cookies and similar technologies to enhance your browsing experience, analyze user behavior, and provide relevant content. You may manage or disable cookies through your browser settings.
4. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. Information is stored on secure servers and encrypted during transmission. However, while we strive for maximum protection, no system can guarantee absolute security.
5. Sharing of Information
Oxen Cab does not sell or rent your personal information. Your data may be shared only under limited circumstances:
- With trusted third-party service providers (such as payment processors, SMS/email service providers) to support our operations.
- When required by law, court order, or government authority.
- To protect the rights, property, and safety of Oxen Cab, our drivers, and users.
6. Your Rights & Choices
You have the right to:
- Access, update, or request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Request information about how your data is being processed.
7. External Links
Our website or app may contain links to third-party websites. Oxen Cab is not responsible for the privacy practices or content of such external sites. We recommend reviewing their privacy policies separately.
8. Updates to This Policy
We may revise this Privacy Policy from time to time. Any updates will be published on this page along with a revised "Effective Date." Continued use of our services after changes implies acceptance of the updated policy.
